Quadient is an enterprise level communication platform that will completely transform the way your organisations connects with its customers. Inspire adds value to every marketing, transactional or operational document. This powerful technology will bring greater efficiency and effectiveness to the way you contact customers, enriching customer insight by capturing, analysing and managinging responses to customer conversations across multiple channels of communication.
The Multi-Channel Landscape
Customers expect personalized, relevant communication based on information that matches their current preferences and reflects their current situation. Communications that speak directly to individual customer needs will increase response rates.
The Right Time
With busy lifestyles, businesses have much shorter times to capture the attention of their customers. Therefore, timing your communications to ensure it reaches the customer when they will benefit from it most, will boost customer satisfaction and increase marketing efficiency.
The Right Channel
Customers are always “on the go” and with the upsurge of mobile technologies they are active across many channels. They read their post, log onto their e-mails, visit social networks and read text messages everyday. Businesses need to engage customers across both digital and print channels to accelerate awareness and increase opportunities for engagement.
Quadient helps you deliver the type of engaging, relevant and timely communications
Quadient has been developed with the goal of making every customer contact valuable for your business. With one of the largest in-house research and development teams in the industry, we are continually refining our solutions and setting the benchmarks for customer communications management (CCM).
The Neopost Service Promise
We believe that our customers deserve more than just a great piece of equipment. That’s why when you choose to work with Neopost you get so much more. Whether it’s a new franking machine, a state-of-the-art folder inserter or any other solution from our extensive range, you can be sure it comes with an exceptional level of support.
You see, we believe that if you are a happy customer, you’re a loyal customer. We know that offering you the best service in the business is good for business. We know that our success depends on keeping you satisfied. That’s why we’re committed to providing you with an outstanding level of service each and every time. Guaranteed!