Frequently Asked Questions

If you've got questions about what we can do for your business you might just find the answers here.

Frequently asked questions 

General Questions:

Here are some of the most common questions we get asked about who we are, what we do and most importantly, what we can do for you. Take a look and see how we can help bring greater efficiency to your business...

Why choose Neopost?

What can Neopost do for my business?

Franking Machine Questions:

franking machine can really imporve your mail processes with increased speed, imporved accuracy and great savings. We carry a wide range of innovative franking machines to suit any busines. Here are some of the questions we encounter most...

Can I re-credit my franking machine online?

How can I frank a return address on my mail?

What are the postage rates?

Folder Inserter Questions:

A top quality folding inserting machine is the perfect partner to a state-of-the-art franking machine. It will bring a level of automation and efficiency to your outgoing mail processes that you could never achieve with manual folding and inserting. Here are some questions about folder inserters that we are regularly asked...

What is a Folding & Inserting Machine?

Why choose a Neopost folder inserter?

Document Solutions Questions:

We provide a wide array of products that can help you to create, produce and manage professional business documents. Here you'll find a selection of the most common queries we get about our binderslaminatorsshredderscutters and ID card printers...

How to laminate?

What is a shredder?

What is a guillotine?