The An Post rate change due to come in to effect on Thursday March 19th has been postponed indefinetly.
The rate for stamping a standard letter remains at €1, while the price of a franked letter is remains at €0.95.
Important: Communications have been sent informing customers of the rate change - however this was before the postponement announcement was made. The new rates had also been pushed to customer franking machines in advance of March 19th. We are working on reversing this but in the meantime. Customers will need to manually enter the postage price on their machine to ensure they are not overpaying. To manually enter the price, log into the machine and manually type the amount into the screen and press ok and enter your envelope into the machine.
Call 01 625 0900 and option 2 for service or email firstname.lastname@example.org
Below are the steps that need to be taken to apply the new rates to your franking machine. If you require assistance call Neopost on 01 625 0900.
The exact method for updating your machine with the new rates will vary depending on what type of machine you have. Some machines require a new memory card to be sent out to you. The more modern machines can be updated online. Just find your franking machine below and download the correct set of instructions:
If you have any questions about this Rate Change or how to ensure that you franking machine is up-to-date with the latest rates, please don't hesitate to get in touch via the contact form on the left.