While the results of our annual customer satisfaction survey were very positive, with 92% of respondents saying they would happily recommend Neopost, many clients expressed a desire for more regular contact with Neopost. You’ve told us what you want and we’ve listened...
You’ve told us what you want and we’ve listened.
While the results of our annual customer satisfaction survey were very positive, with 92% of respondents saying they would happily recommend Neopost, many clients expressed a desire for more regular contact with Neopost.
You want to hear from your account managers more. You want to receive regular updates and offers. You want access to how-to guides and exclusive discounts. You want to be rewarded for your loyalty.
Well, we already pride ourselves on providing the best customer service in the business but we can always do more. We want to give you everything that you’ve asked for. That’s why we have been working on a new customer support programme, Neopost Turas.
You see we understand that when you buy a Neopost solution, you are not just completing a transaction. You are starting a journey.
Our customer support programme, Neopost Turas, will be about guiding you through every step of that journey; providing the support and service you need, when you need it.
As part of the Neopost Turas programme you’ll receive helpful hints, exclusive offers, special discounts and complimentary rewards.
Neopost Turas will be designed to give you all of the information you need in order to get maximum benefit from being a Neopost customer.
Turas will be our way of saying thank you for choosing Neopost...
We will be launching the programme to our franking machine customers in the coming weeks, with bespoke versions of the programme following for all clients in the months that follow.
How are you maintaining business continuity when it comes to outgoing mail?
There is no doubt the recent COVID-19 pandemic has had a significant effect on your daily work life. Like never before, you are facing unprecedented challenges as you try to minimize the impact and find alternatives to maintain the continuity of your business.
As organizations reflect, digital transformation becomes an imperative.
Reflection is natural at a time like this. Many of us are reflecting on changes we’d like to make in our lives when this is all over. We’re thinking about how we might alter our consumption habits, or how we’ll take measures to minimize our impact on the environment. How we will spend less time rushing from...