- Call Neopost on 01 625 0999
While the results of our annual customer satisfaction survey were very positive, with 92% of respondents saying they would happily recommend Neopost, many clients expressed a desire for more regular contact with Neopost. You’ve told us what you want and we’ve listened...
You’ve told us what you want and we’ve listened.
While the results of our annual customer satisfaction survey were very positive, with 92% of respondents saying they would happily recommend Neopost, many clients expressed a desire for more regular contact with Neopost.
You want to hear from your account managers more. You want to receive regular updates and offers. You want access to how-to guides and exclusive discounts. You want to be rewarded for your loyalty.
Well, we already pride ourselves on providing the best customer service in the business but we can always do more. We want to give you everything that you’ve asked for. That’s why we have been working on a new customer support programme, Neopost Turas.
You see we understand that when you buy a Neopost solution, you are not just completing a transaction. You are starting a journey.
Our customer support programme, Neopost Turas, will be about guiding you through every step of that journey; providing the support and service you need, when you need it.
As part of the Neopost Turas programme you’ll receive helpful hints, exclusive offers, special discounts and complimentary rewards.
Neopost Turas will be designed to give you all of the information you need in order to get maximum benefit from being a Neopost customer.
Turas will be our way of saying thank you for choosing Neopost...
We will be launching the programme to our franking machine customers in the coming weeks, with bespoke versions of the programme following for all clients in the months that follow.
How to perfect your internal mailing processes?
When inbound parcel volumes increase, already busy post rooms can be put under increasing strain. For businesses that sell online, volume spikes can be seasonal and linked to returned goods after peak shopping times. For others, the rise in popularity of online shopping, coupled with the convenience of...
How to take your at-home office from semi-digital to completely digital
There are many benefits available to businesses who go digital with their communications. Time and cost savings, operational efficiencies and improved consistency to name a few. However, when people work from home, processes can often remain in the default manual approach - meaning unneccessary time can be...