How to perform a generic call

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See below for instructions on how to perform a generic call on your Neopost franking machine.

IS 280
1. Press menu on the machines 
2. Arrow to online services and press ok 
3. Arrow to generic call and press ok 
4. Once the call is complete the stats will be updated.


IS 350
1. Press menu on the machines 
2. Arrow to online services and press ok 
3. Arrow to generic call and press ok 
4. Once the call is complete the stats will be updated.

IS420

1. As a user press MENU and type 9.3 or select the path: > Online Services generic call 
2. The mailing system connects to the server and downloads the available elements (rates, slogans etc.) 
3. Check your mailbox for messages.

IS 440

1. Press menu on the machines 
2. Arrow to online services and press ok 
3. Arrow to generic call and press ok 
4. Once the call is complete the stats will be updated.

IS 480

1. Press menu on the machines 
2. Arrow to online services and press ok 
3. Arrow to generic call and press ok 
4. Once the call is complete the stats will be updated

IJ 80

1. Press menu on the machines 
2. Arrow to online services and press ok 
3. Arrow to generic call and press ok 
4. Once the call is complete the stats will be updated.

IJ 110
1. Press menu on the machines 
2. Arrow to online services and press ok 
3. Arrow to generic call and press ok 
4. Once the call is complete the stats will be updated.