Multichannel Communications

What Are the Benefits of Multichannel Communications?

Technology has empowered the consumer , putting him in the driver’s seat 24/7. In other words it is the customer who decides when and how to interact during a business relationship . This could be with a bank, an insurance company, a telecommunications organization a utilities group or any other...
Multichannel Communications

What Are the Benefits of Multichannel Communications?

Technology has empowered the consumer , putting him in the driver’s seat 24/7. In other words it is the customer who decides when and how to interact during a business relationship . This could be with a bank, an insurance company, a telecommunications organization a utilities group or any other...

Infographic: Why Using One Communication Channels is Harming Growth

When communicating, it’s sometimes easy for businesses to prioritize their own requirements over their customers’. Perhaps it’s cheaper or just less hassle to use a single channel, and the bottom line is what matters anyway, right? Wrong!

Infographic: The Present and Future of Invoicing

In 2016, businesses across Europe issued 36 billion invoices . Invoices are essential to cash flow, meaning the processes used to create and send them will have a large influence over an organization’s success. However, when sending, there remains a reliance on paper. This is an inefficient option...
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