How to cut operating costs

How to cut operating costs

Operating costs can be defined as ‘ expenses associated with the maintenance and administration of a business on a day-to-day basis’ . They can include rent, bank charges and utilities. While the majority of operating costs cannot be reduced solely through internal actions – they often require...
Choose your channel to suit your message

Choose your channel to suit your message

We send and receive information in many different ways. Your customers and potential customers are bombarded with messages all the time, some from your business, some from your competitors and more from elsewhere. So, how can you ensure your message is heard through all the noise?
How to increase customer satisfaction through effective communications

How to increase customer satisfaction through effective communications

Good customer experiences result from effective business communications and this helps build the business’ brand. Automation helps companies meet the challenge of personalising communications and issuing them to the right person through their preferred channel every time.
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