January 1, 2011

Paperlinx

Paperlinx Franking Machine and Folder Inserter Case Study

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Paperlinx needed a complete mail solution

PaperLinX Ireland imports and distributes Paper, Packaging, Plastics and Sign & Display materials to a wide variety of customers in Ireland. As a leading Paper Merchant, PaperLinX can source a large selection of paper product to suit individual customer specifications and needs.

 

With Sign & Display they stock thousands of products for sign makers and other industrial uses and recently they successfully launched their industrial packaging business.

 

PaperLinX Ireland also continually ensures that the price and quality of their products represent good value for money in the market.

Choosing the right folding and inserting machine provider

PaperLinX Ireland amalgamated its trading divisions into a single premises.

 

“With this change occurring we then looked at our document production processes”, explained Christine Shine, IT Manager, “we needed to understand the synergies and develop a solution which would enhance the despatch of documentation, providing savings on labour via time management”. “Previously all documents despatched from the business were manually enveloped for franking”.

 

After much analysis and investigation PaperLinX selected the Neopost IJ-65 franking machine (this was an upgrade from the three franking machines which were already used in the business), a DS-70 Folder/Inserter and Neopost PrintMachine Software to compliment the Folder/Inserter.

 

“Neopost worked tirelessly to implement a solution which would best fit our business needs. The advancement that we took with the technology has helped position us, not just for today but for tomorrow and the future” Christine Shine, IT Manager, PaperLinX Ireland

 

PaperLinX has developed further the efficiencies and effectiveness of both hardware and software solutions.

 

“We have utilised the Neopost software to collate all invoicing per customer” continues Shine, “this has reduced daily costs and allowed us to enrich our document despatch with automated flyer inserts alongside monthly statements and invoices with no impact on the process.”

Cost Savings, Flexibility and Ease of Use

“The solution that has been implemented has given us options in how and when we despatch documentation”, says Shine, “The Neopost PrintMachine Software – interfaces with the back office for production of all documentation and has been setup to uniquely fit our business requirements allowing flexibility, ease of use and control of despatch”.

 

At this time, when cost savings are expected and marketing becomes more prevalent, PaperLinX were able to increase their product promotion mail shots without increasing the actual spend.

Product attributes and set up times

PaperLinX was really satisfied with the level of care Neopost took to deliver the right solution for their business.

 

“Neopost from the beginning took our requirements and moulded them to the solution that we implemented” recalls Shine, “They also ensured that the solution would be future proofed and recommended further enhancements for our business which were out of scope at the time of implementation.”

 

“From conception to execution Neopost has delivered an efficient and user friendly solution to our mail process,” adds Shine.

 

“Neopost worked tirelessly to implement a solution which would best fit our business needs. The advancement that we took with the technology has helped position us, not just for today but for tomorrow and the future.”

 

Elaine Webster who uses the products daily also pays credit to the Neopost service.

 

“Neopost has made the job of getting the invoice and statements out more efficient. It has drastically cut down the hours needed to get them into the envelopes thus freeing up much needed time for other tasks”

For more information about our franking or folding & inserting solutions

To find out more about our franking machines and folding inserting machines, contact us now on 1850 33 44 55 or email: info@neopost.ie