It is the policy of Neopost Ireland to provide the people, organisation and resources to assure the quality of all products and services provided. Coupled with this, we continuously strive to provide higher levels of customer service. Our Promise is to use our experience, knowledge and skills to deliver first class service every time.
- All contract service requests will be responded to within 24 hours.
- Our call centre is open from 9am to 5.30pm Monday - Friday to help meet all of your service needs.
- We recognise that you the customer are extremely important.
- We will provide you an efficient, enthusiastic and high quality service, provided by a friendly, expert team.
- Our dedicated, well-trained staff are committed to exceed your expectations.
To enhance our quality levels and to satisfy our customers contract specification in all respects, we have adopted the International Standards Organisation Specification for the Application of ISO9001: 2000.
We welcome any comments or suggestions you have, which will enable us to continue to provide you with the best service.